Frequently Asked Questions (FAQs)

  • How do I select a DP? Whether all DPs are same?

    You can select your DP to open a demat account just like you select a bank for opening a savings account. Some of the important factors for the selection of a DP can be:

    Convenience: Proximity to the office/residence, business hours.

    Comfort:Reputation of the DP, past association with the organisation, whether the DP is in a position to give the specific service you may need.

    Cost: The service charges levied by DP and the service standards-

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  • Where can an NRI open a demat account?

    NRI can open a demat account with any of our identified branches for opening a demat account. The NRI needs to mention the type ('NRI' as compared to 'Resident') and the sub-type ('Repatriable' or 'Non-Repatriable') in the account opening form collected from the depository participant

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  • Can such property be sold without the permission of Reserve Bank?

    Yes. Reserve Bank has granted general permission for the sale of such property. However, where the property is purchased by another foreign citizen of Indian origin, funds towards the purchase consideration should either be remitted to India or paid out of balances in NRE/FCNR accounts.

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  • Dial BOB and Connect BOB

    You can avail these services from anywhere in India and abroad, all the 24 hours through a telephone/mobile phone (for DialBOB) or PC/laptop (for ConnectBOB).

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  • How do I come to know about the settlement deadlines?

    The depository participant with whom you have your demat account will prescribe the deadlines to be followed by you for submission of delivery instruction slips. You should deliver instructions to your DP as per these deadlines.

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  • what is the car loan interest rate?

    Car Loan interest rate depends on the CIBIL Score. To know the prevailing interest rate, please visit our website.

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  • Can pension received by the account holder from abroad be credited to his RFC account?

    Yes. The entire amount of pension received from abroad can be credited to his RFC account.

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  • Whether Term loan and working capital facility both are eligible for relief under the Framework?

    Yes, Both term loan and working capital facility are eligible for relief under the framework

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  • Can the nominee be changed?

    Yes, the nomination can be changed anytime by the account holder/s by simply filling up the nomination form once again and submitting it to the branch DP.

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  • What are the relief/relaxations available under the Framework in case of Working Capital Loans?

    The following relief/relaxations are available in case of working capital loans, subject to compliance of bank norms:

    • Conversion of irregular portion in the account as Working Capital Term loan, which shall be repayable in maximum period of 2 years.
    • Interest moratorium of up to 6 months may be considered. Interest for the moratorium period may be converted into FITL, repayable within a maximum period of 2 years.
    • Need based additional funding may be provided which shall be repayable in not more than 5 years.

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  • Does an NRI need any RBI permission to open demat account?

    No permission is required from RBI to open a demat account. Holding securities in demat only constitutes change in form and does not need any special permission.

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  • How would the client get his/her dividend/interest or other cash entitlements?
    • The concerned company obtains the details of beneficiary holders and their holdings as on the date of the book closure/record date from NSDL/CDSL.
    • The payment to the investors will be made by the company through the ECS (Electronic Clearing Service) facility or by issuing warrants on which the client's bank account details are printed.
    • The bank account details will be those which the client would have mentioned in his/her account opening form or changed thereafter.

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  • Will this loan be covered under prompt incentive scheme

    Under DAY-NRLM norms Women SHGs availing credit from Public and Private Sector Banks are to be financed at 7% p.a. on credit limit up to Rs. 3 lakhs.

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  • How will the ‘Top Location’ be arrived calculated?

    ‘Top Location’ will be the maximum ‘Value at Risk’ at a location

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  • Can one buy and sell shares through depository participant?

    No. Shares can be bought and sold only through a stockbroker. Our branch DP facilitates delivering the shares against a sell transaction or receiving the shares for a buy transaction.

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  • What is the procedure to be followed in case of loss of debit card?

    In case of loss of card, customer will be required to report the loss immediately over phone to our 24-hours customer care toll-free number 1800 220 400. He/she will also be required to report the loss to nearest police station and inform the Bank in writing along with a copy of information duly acknowledged by the Police.

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  • Does Baroda Gyan Loan scheme provides education loan for post graduation?

    YES

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  • What are important sites to check new updates on subsidy and Agri related activities ?

    Important links

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  • Who is the resident of US (other than US Citizens) for the purpose of identification under FATCA?
    • You are a resident, for the U.S. federal tax purposes, if you are a Lawful Permanent Resident of the U.S. at any time during the calendar year. This is known as the "green card" test.
    • You will be considered a U.S. resident for tax purposes, if you are physically present in the U.S. on at least.
    • 31 days during the current year, and 183 days during the 3-year period that includes the current year and the 2 years immediately before that, counting
      • All the days you were present in the current year, and
      • 1/3 of the days you were present in the first year before the current year, and
      • 1/6 of the days you were present in the second year before the current year.

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