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 Toll Free Help Line: 1800 233 2656 |
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Central Pension Processing Centre
(CPPC)
Pensioners are our valuable and worthy customers. The Bank is committed to provide best of the customer service to them. We value their role in the nation building. As Senior Citizens of the country we recognize their valuable contribution. With a view to provide better and complaint free service to all pensioners, Bank of Baroda has centralized the payment of pension throughout the country at all pension paying Branches from the CPPC. The CPPC is located at Head Office, 7th Floor, Suraj Plaza – I, Sayajigunj, Vadodara – 390 005, Gujarat. It undertakes the calculation of the pension, for all the pensioners drawing pension from our Bank. Changes in Pension Paying parameters including revised DA, arrears of DA etc are also made centrally. Through creation of pool of specialized officers at CPPC we are striving for timely and accurate payment of pension to all categories of pensioners as well as redressal of grievances of the Pensioners.
To start with pension paid through CPAO is centralized at the CPPC.
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The details required for availing Pension Disbursement Facility from Bank of Baroda are as under:
- Before commencement of pension – Pensioners should have a Savings Bank Account preferably Joint account with Spouse (E or S) with our bank.
- The same has to be intimated to PPO issuing authorities for sending the PPO to the paying branch through the respective Link Branch for crediting the pension amount.
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> Details of Functional Heads of Govt. Business Deptt., Head Office, Baroda
> Complaints Redressal Matrix
> Redressal of Complaints
> Pension Payment Scheme Booklet of CPAO
> List of Missed PPOs for Payment of Pension
> Download various Certificates/ Undertakings
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