In Bank's endeavor to provide hassle free and convenient banking services to customer, Digital banking has enabled yet another customer centric service i.e. "Missed Call" facility for Mini Statement". By using this service, customers who have registered their mobile number, can get Mini Statement of their accounts by just giving a missed call from their registered mobile number to 8468001122
|Benefit to Customer
||Benefit to Customer
|Customers do not have to pay any charges as the call would be disconnected after a ring and customer would get the balance via SMS.(If there is more than one account with the same registered mobile number then only SMS charges would be levied for making any one account as primary account by sending the SMS in prescribed format.)
||Cost involved would be much less as compared to a cost over counter or calling the Contact Centre.
|Customers do not have to stay in queue in branch or have longer interface with Contact Centre
||Enhancement in product profile
|Customer can get to know the balance of their account anytime (24X7)
||Reduce work load in Branches / Contact Centres.